Every email we send

This page answers “what was that email?” — for you, and for anyone who received one because of something you set up.

The list

Emails Hype Display sends
EmailWhen it goesWho gets itCan you turn it off?
Email codeYou ask to sign inYouNo — it is how you get in
Claim confirmationA DJ claims an open decks slotThe DJNo
Roster invitationA venue invites a DJ, or tells its roster about a nightThe DJYes, per venue
Slot openedA slot frees up and someone is waitingEveryone on the waitlist — the first DJ to grab the slot gets itYes
ReminderThe day before a nightEach DJ with a slotYes — but it is what stops no-shows
Starting soonShortly before a DJ’s setThat DJYes
Night cancelledA venue cancels a nightEveryone holding a slotNo
RecapAfter a night endsEach DJ who playedYes
Booking enquirySomeone uses your booking formYouTurn the form off instead
Trial startedWhen your account is createdYouNo
Trial ending soonThree days before a trial or beta deadlineYouNo — it is the only advance warning
Trial endedShortly after a trial or beta deadline passesYouNo
While the beta runs, every email above closes with a one-line footer saying so. And when it wraps, the trial-ended note doubles as your founder offer — the code arrives in that email.

Turning them off

Control venue emails from the Emails tab beside your nights. Turn roster emails off per venue from Rosters.

Keep the reminder and the starting-soon note switched on if you run nights. They cost a DJ nothing and they are the single biggest reason people turn up.

Who they appear to come from

Emails about your own account — the sign-in code, the trial notices — come from us directly. The sign-in code is sent from hypedisplay.com and everything else from notify.hypedisplay.com, so a filter on the notify address never locks you out.

Emails about a night carry the venue’s name, because that is who the DJ agreed to play for. We send them on the venue’s behalf, and replies go to the venue.

Last updated 2026-08-16