Billing and subscriptions

When you’re done, you’ll be on the plan you want and know where to go when anything about it needs changing.

Where to find each one

One account, two separate plans: a DJ plan covers you as a performer, and a venue plan covers your room. They move independently, and Venue Lite and above include Performer-level DJ features for your own screens. How the two plans work.

The Plans page has a tab for each side — DJs, venues and promoters. Venue and promoter plans are the same subscription, so a plan bought on one covers the other. Whichever tab you are looking at, your other plans keep running exactly as they are.

Subscribe

  1. Open Plans and pick the tab you want.
  2. Choose monthly or yearly. Yearly is a real saving, which is why it is the default.
  3. Choose a plan and continue to checkout.
  4. Enter your card on Stripe’s page. It takes effect immediately.
You claim a free venue or promoter space rather than buy it. There is no checkout for Venue Free or Promoter Free — pressing the button on that card is the whole process.

Changing a card, or finding an invoice

Everything after the first payment happens in Stripe’s billing portal. There is a Manage subscription link on your account page that opens it.

  • Update or replace a card.
  • Download invoices and receipts.
  • Change the billing email.
  • Cancel.

You enter card details on Stripe’s own pages throughout. We never see or store a card number.

Moving between plans

Moving to a smaller plan never deletes anything. The features you lose go quiet, your settings stay exactly where they are, and they come back the moment you upgrade again. Changing plans.

If it didn’t work

You paid but nothing changed. Reload the page. Confirmation can take a few seconds to come back from Stripe, and it also refreshes when you return to the tab.

Your account page shows a plan you did not expect. It shows what you pay for on each side separately. The display editor shows what you can use, which may be higher.

A card was declined. Update it in the billing portal. Nothing goes away while Stripe retries the payment.

Last updated 2026-08-17